Full-time

Customer Excellence Leader: Remote-Ready CX Ops

Posted by Nu • bogotá, bogotá, distrito capital, Colombia

📍 bogotá, bogotá, distrito capital 🕒 June 08, 2026

About the Role

Nu is seeking a Customer Excellence Coordinator in Bogotá, Colombia, to oversee customer experience operations. The role will focus on managing performance across service teams, optimizing operational metrics, and leading team development.

The ideal candidate will possess strong communication, leadership skills, and experience with analytical tools. This position offers equity potential, health insurance, and parental leaves, among other benefits.

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