Customer Escalation & Resolution Advocate
Posted by Sonata Software • kuala lumpur, kuala lumpur, Malaysia
About the Role
Sonata Software is seeking a Relationship Manager (Customer Advocate) in Kuala Lumpur to handle customer escalations within the support model. A successful advocate will efficiently resolve customer issues and foster strong relationships across the organization, ensuring an exemplary customer experience with Microsoft products and services.
The ideal candidate will have exceptional communication skills, problem-solving abilities, and a passion for customer advocacy. This role offers the chance to develop professionally while working collaboratively with various stakeholders to address customer needs.
#J-18808-LjbffrReady to Apply?
Submit your application today and take the next step in your career journey with Sonata Software.
Apply Now