Customer Delivery Coordinator

We are looking for a Customer Delivery Coordinator based in Malaysia, who will be the heart and soul of PRISM+ for our customers. As a high-growth electronics company, we seek a candidate with experience in building and nurturing an exceptional Customer Delivery Experience team that consistently provides WOW experience for our customers, solidifying PRISM+ as the best customer-oriented company.

This passionate and experienced individual will help drive customer satisfaction by exceeding expectations and fostering a positive culture and mindset within the team. The Customer Delivery Coordinator will report directly to the Customer Service Manager.

Responsibilities

• Coordinate delivery / installation / servicing schedules according to customer preferences, available slots, and logistical constraints
• Coordinate with delivery / installation / servicing team to ensure strong adherence to scheduled slots and proactive reschedule appointment if necessary <...