Full-time

Customer Delivery Advocate

Posted by TE Connectivity • Shanghai, China, China

📍 Shanghai, China 🕒 February 27, 2026

About the Role

Customer Delivery Advocate

Posting Start Date: 11/13/25

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Description:

**Job Overview**

Monitors the supply chain performance, identifies trends and risks, and provides recommendations to reduce risk, achieve efficiency and manage cost across the supply chain.

**Job Requirements**

Key Responsibilities:
- Act as the primary delivery experience advocate for assigned strategic accounts.
- Monitor, analyze, and proactively escalate risks based on key delivery performance metrics (OTD, PDTD, etc.).
- Lead the weekly CDX reporting process to ensure timely insights and action.
- Collaborate cross-functionally (Planning, Factories, CS) to resolve delivery issues swiftly.
- Drive the adoption of key tools and processes (e.g., Escalation App, Late Reason Code Prog...

Ready to Apply?

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