About the Role
Date: Jan 21, 2026
Company: Joysonsafety
Job Function: Indirect
Job Type:
Location: Apodaca, NL, MX
Country/Region: MX
Requisition ID: 2185
At Joyson Safety Systems, the Customer Contact within the Supply Chain area is responsible for ensuring strong communication, service excellence, and operational alignment between OEM customers and internal teams. This role plays a key part in managing demand, coordinating logistics, and maintaining customer satisfaction.
Main Responsibilities
- Manage purchase orders, releases, and customer forecasts from OEM accounts to ensure accurate and timely supply.
- Track deliveries, shipments, and ASN status, working closely with logistics, warehouse, and production teams.
- Monitor key service indicators including OTIF, backlog, and fill rate to ensure performance targets are met.
- Handle customer claims related to shortages, delays, discrepancies...
Ready to Apply?
Submit your application today and take the next step in your career journey with Joyson Safety Systems.
Apply Now