About the Role
The Customer Community Manager will lead the strategy, launch, and growth of PVcase’s first customer community. This role bridges Customer Success, Support, and Marketing to create a scalable platform where customers can connect, learn, and advocate. The ideal candidate is a builder, someone who thrives in fast-moving environments and can turn engagement insights into measurable business impact.
Lead the strategy, design, and launch of PVcase’s customer community platform from the ground up.
Develop and execute an engagement plan to drive community adoption, activity, and long-term growth.
Partner with Customer Success, Customer Enablement, Support, and Marketing to align community goals with broader customer engagement and advocacy initiatives.
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