Full-time

Customer-Centric Service Delivery Lead

Posted by Amadeus • WorkFromHome, WorkFromHome, Colombia

📍 WorkFromHome, WorkFromHome 🕒 February 24, 2026

About the Role

A leading technology firm is seeking a Service Delivery Manager in Bogota, Colombia. This role empowers the voice of the customer to ensure technology, operational, and security excellence. Responsibilities include managing service levels, improving operational performance, and enhancing customer relationships. Applicants should have a degree in IT, strong communication skills, and 5+ years of experience in service management. The position offers a hybrid working model and competitive benefits.
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