Full-time
Customer-Centric Call Centre Agent
Posted by Startek • , , Malaysia, , , Malaysia, Malaysia
About the Role
A leading customer service provider in Malaysia is seeking a dedicated Call Centre Agent to manage inbound and outbound calls. The successful candidate will assist customers with inquiries and provide solutions to ensure a positive experience. This role demands excellent communication skills, strong problem-solving abilities, and a commitment to customer satisfaction. Experience in customer service is preferred, along with proficiency in CRM systems. Flexibility to work shifts, including weekends, is required.
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