Customer Care Specialist – Temporary

What will you do?

• Turn inbound customer calls into completed rentals or sales while providing helpful service.
• Handle inbound sales calls from start to finish, helping customers while completing the sale when possible.
• Be the first point of contact with potential and current customers via phone, email, live chat and/or social media.
• Take payments from customers.
• Resolve customer concerns and seek resolution on inquiries.
• Liaise with the field staff to resolve customer concerns.
• Create a genuine and exciting experience for the customer by utilizing active listening and strong communication skills.

What will you need?

• Must be available to work assigned shifts based on business needs.
• Available shifts include early morning (6:00 AM to 2:30 PM), mid shift (8:00 AM to 4:00 PM), and evening shift (1:30 PM to 10:00 PM).
• Shift assignments are subject to change b...