Full-time

Customer Care Representative (UAE National)

Posted by Al Tayer Group • abu dhabi, abu dhabi, United-Arab-Emirates

📍 abu dhabi, abu dhabi 🕒 March 01, 2026

About the Role

Functional Roles and Responsibilities

  • Provide efficient and courteous handling of present customers or over the phone, providing necessary information, service booking, and guidance.
  • Welcome service customers by arranging to seat them and keep them comfortable until they are attended to by the Service Advisor.
  • Direct the customer to the relevant advisor who will attend to them.
  • Call customers to get feedback on their visits to ATM.
  • Be part of the telemarketing activities during campaigns.
  • Support the reception in managing the courtesy vehicles.

Job Requirements

  • High school certificate.
  • 1-2 years relevant experience.
  • Proficiency in Microsoft Office.
  • Customer service skills.
  • Exposure to a multicultural environment.
  • Excellent communication skills in English and Arabic.
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