Full Time

Customer Care Representative (Performance Collision Brampton)

Posted by Performance Auto Group • Brampton, Ontario, Canada

📍 Brampton, Ontario 🕒 March 03, 2026

About the Role

Here’s what you’ll deliver:


  • Coordinate service appointments including answering service calls in a professional manner. 
  • Coordinate insurance calls in a professional manner. 
  • Coordinate vehicle intake and delivery.
  • Remind customers of set appointments via telephone, email or text.
  • Provide general and administrative support to the Body Shop.
  • Project a positive attitude for the benefit of our customers and fellow employees.
  • Utilize systems and procedures to deliver exceptional customer service on all interactions.
  • Analyze and interpret the needs of clients and offer the appropriate options, solutions, and resolutions required.
  • Execute tasks in a fast-paced environment with multiple deadlines. 
  • Ability to execute tasks with minimal supervision.
  • Ability to work in adherence to company safety standards at all times.
  • Comp...
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