Full-time

Customer Care Executive, Philippines

Posted by RS Group plc • Makati, Metro Manila, Philippines

📍 Makati, Metro Manila 🕒 June 21, 2026

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About the Role

Location: Makati, Philippines

Report to: Customer Care & Support Manager, SEA
Role Purpose

The Customer Care Executive is responsible for delivering an effortless customer experience by ensuring all customer requirements are completely met through proactive communication, high-quality service, and a customer-focused approach. This role contributes to achieving the company's sales objectives through value-added activities.
What you will be doing in this role
Deliver exceptional customer service via all channels, ensuring that customer order and enquiry needs are met while maintaining service level agreements.

Provide an effortless customer experience by proactively communicating with customers on any updates or changes to their orders / enquiries in a professional and courteous manner.

Contribute to sales targets by working closely with the sales team and performing high level value-added ac...
                

Job Details

Location Makati, Metro Manila
Job Type Full-time
Category Information and Record Clerks
Posted June 21, 2026
Deadline July 31, 2026

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