Full-time
Customer Care Analyst/Specialist
Posted by Ocean Network Express • Parañaque, Parañaque, Philippines
About the Role
Customer Care Analyst/Specialist
Job Description:
The position is mainly responsible for:
- Providing service or information, solutions and relevant details to customers.
Main Responsibilities:
- Handles cargo bookings.
- Responsible in coordinating the following with concerned groups:
- Special Container requirement with Equipment Control
- Approval of Dangerous Goods (DG), Out of Gauge Cargo (OOG), special containers with approvers
- Attends to inquiries thru e-mail and phone calls and concerns of customers.
- Sends regular vessel updates to customers.
- Coordinates with Customer Care Specialist for any assistance needed.
- Performs other functions that may be assigned from time to time by immediate superior.
Minimum Qualifications:
- Candidate must possess a Bachelor...
Ready to Apply?
Submit your application today and take the next step in your career journey with Ocean Network Express.
Apply Now