Permanent
Customer Care Agent - Export (m/f/d)
Posted by Ocean Network Express • Hamburg, Hamburg, Germany
About the Role
JOB PURPOSE
As an Customer Care Agent, you provide frontline support to ONECare clients, resolving service issues via Service Cloud or other channels. You advise and guide clients on solutions and the use of ONE's self-service tools. Collaborating with the Customer Administration team, you contribute to the overall customer service experience by promptly managing cases and meeting targets.
PRIMARY JOB RESPONSIBILITIES
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