Customer Assistant - Cafe - Harrogate

Cafe Customer Assistant

Work Pattern

Week 1

Sunday: 09:00 – 17:00
Monday: 10:00 – 18:00
Tuesday: 10:00 – 18:00
Wednesday: 10:00 – 18:00

Week 2

Monday: 10:00 – 18:00
Tuesday: 10:00 – 18:00
Wednesday: 10:00 – 18:00
Saturday: 10:00 – 18:00

Join our team in the M&S Café – the heart of our store and a place where customers come to recharge. This is a hands‑on, high‑pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five‑star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

• Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
• Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling...