Full-time
Customer & Agent Experience Associate
Posted by Great Eastern • Kuala Lumpur, Kuala Lumpur, Malaysia
About the Role
A leading insurance company in Kuala Lumpur is seeking an Associate for its Customer & Agent Service Centre. You will be responsible for providing service to customers and agents, ensuring compliance with organizational policies, and enhancing the adoption of digital services. The ideal candidate has a tertiary qualification in Management or related fields, a minimum of 1-2 years of customer service experience, and strong communication skills. This role offers a chance to be part of a well-established and trusted brand in the insurance industry.
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