Full-time
Customer Agent (Banking, German, Remote)
Posted by SkillMatch Solutions • cercedilla, kingdom of spain, Spain
About the Role
Customer Agent (Banking, German, remote)
¿Tiene las habilidades necesarias para este puesto? Lea todos los detalles a continuación y presente su candidatura hoy mismo.
About the job Customer Agent (Banking, German, remote)
¿Tiene las habilidades necesarias para este puesto? Lea todos los detalles a continuación y presente su candidatura hoy mismo.
About the job Customer Agent (Banking, German, remote)
Role Overview: Engage with high-profile clients of a leading European digital bank, providing expert financial advice and introducing cutting‑edge banking products with attractive returns.
Key Responsibilities:
- Deliver exceptional customer support via calls, emails, WhatsApp, and chat platforms for banking clients in the German market.
- Handle inquiries related to banking services, account management, transfers, and more.
- Manage back‑office tasks including email and WhatsApp correspondence.
- Promote innovative banking products while adhering to transparency and regulatory standards.
- Monitor and report anomalies in applications, ens...
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