Customer Advisor for Streaming Platform (German Speaker)
Posted by Blu Selection • Lisbon, Lisbon, Portugal
About the Role
Do you want to work with a company which is shaping the future of our global entertainment?
Then you should apply to this great experience in Lisbon!
You would work in a fast-paced and high performing work environment with super colleagues.
Your responsibilities and impact as a Customer Advisor for Streaming Platform will be:
Answering incoming queries from customers via social media, email, chat and phone (70% written & 30% verbal support)
Supporting customers with questions regarding their subscriptions, invoicing or troubleshooting
Identifying issues and provide solutions
Providing help with regards to software functionality
Ensuring high level of customer satisfaction
Recording data in the CRM system
Providing ad-hoc support
Being a team player and participate in the success of the team and project
What’s in it for you?<...
Ready to Apply?
Submit your application today and take the next step in your career journey with Blu Selection.
Apply Now