fullTime
Customer Advisor (Finnish Speaker)
Posted by SpotOn TA • Warsaw, Masovian Voivodeship, Poland
About the Role
The Role:
Customer Advisor – Finnish Speaker/Fiński – Streaming
Office Based – Warszawa, Poland
*** This Job Opportunity is only offered for candidates living and eligible to work in Poland.
Client: BPO Company.
Office Based – Warszawa, Poland
Job Description
As a Customer Advisor, you will handle B2B and B2C clients on inbound calls as first and second-line support,
Detailed Duties and Responsibilities
- Address contract and billing inquiries thoroughly and efficiently.
- Deal with outbound calls for administrative tasks eg. gathering feedbacks or late payment calls and similar.
- Provide assistance via phone, email or chat.
- Handle and process customer complaints with empathy and professionalism.
- Deliver technical support for...
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