fullTime
Customer Advisor (Danish Speakers)
Posted by Snaphunt • Warsaw, Masovian Voivodeship, Poland
About the Role
The Role:
Customer Advisor – Danish Speaker/Duński – Travel
Office Based – Warszawa, Poland
*** This Job Opportunity is only offered for candidates living and eligible to work in Poland.
Client: BPO Company.
As a Customer Advisor, you will help in purchasing airline tickets and handling different payment methods and more.
Detailed Duties and Responsibilities
- The first point of contact for the customer, responding to the various incoming requests, and solving emerging issues “Through Phone, Email and Chat”.
- Handling customer complaints.
- Helping customers with flight reservations, itinerary changes, baggage concerns,…etc.
- Participating in the improvement of service quality and customer satisfaction by providing additional insights on how to improve them.
- Recognizing cus...
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