Customer Advisor

At Places for People, we hire people, not numbers – we focus on hiring individuals who embody our People Promises and who are enthusiastic, respectful and community‑focused. We are the UK’s leading social enterprise dedicated to creating inclusive and thriving communities for both customers and employees.

More about the team

We are looking to recruit a Customer Advisor on a permanent basis. The role reports to the Operations Manager and is based at Touchstone Bath. Working hours are Monday to Thursday 9:00‑17:30 and Friday 9:00‑17:00. After an initial training period of 2‑4 weeks, the position offers hybrid working (three days at home).

More about your role

• Ensure the customer experience is of the highest standard.
• Provide administrative support for all leasing activity and day‑to‑day operations.
• Handle renewals, negotiate rents, and renew tenancies.
• Conduct regular market research to support pricing decision...