Customer Administrator

Purpose

Manage customer and/or supplier order portfolios and supervise customer deliveries

Main Missions

• 1 - Manage shipments
  • Oversee the proper execution of shipments
  • Liaise with customers and give advance notification of any anomalies
  • Ensure coherence of the order book. If anomalies are detected, notify a senior manager
  • Analyse late deliveries weekly
  • Publish results every day, at the end of each week and at the end of each month
  • Occasionally print out shipment preparation lists to give to the store keeper
  • Manage stock by checking the various indices during modifications
  • Order suitable transportation means
  • Update the customer closure calendar daily
  • Inform the logistics department or the customer in the event of a non-compliance with production commitments, if there is a risk of delivery interruption
• 2 - Manage delivery calls