Customer Account Representative

About Us

At Avalonvi, we specialize in strategic, real-world marketing solutions that help brands connect with people where it matters most — face to face, in physical spaces, and through impactful brand experiences.From brand positioning to on-the-ground campaigns, we bring ideas to life beyond screens.

Job Summary

We are looking for a customer-focused Customer Account Representative to build strong client relationships and support account management activities. This role is ideal for individuals who enjoy working with people, delivering excellent service, and helping maintain long-term customer satisfaction.

Responsibilities

• Assist customers with account-related inquiries and service requests.
• Build and maintain positive relationships with customers.
• Support customer retention and satisfaction initiatives.
• Monitor account activity and maintain accurate customer records.
• Follow up with custom...