CSR (Remote) - Accounting and Admin Support

Overview

This is a remote position.

We are looking for a Remote Customer Service Representative (CSR) with experience in administrative and basic accounting tasks. This role handles customer support while assisting with documentation, data entry, invoicing, and record management.

Responsibilities

• Handle customer inquiries via phone, email, and chat
• Document and update customer records accurately
• Perform administrative tasks such as data entry and report support
• Assist with invoicing, billing, and payment tracking
• Coordinate with internal teams to resolve customer concerns

Requirements

• CSR experience with admin and basic accounting exposure
• Strong communication and organizational skills
• Proficient in Google Workspace or MS Excel
• Ability to work independently in a remote setup
• CRM or accounting software experience is a plus
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