CSR & Dispatch

About Limo Miami

At Limo Miami, we set the standard for luxury transportation. As a trusted partner of Miami's most prestigious hotels and elite travelers, we deliver an exceptional experience through precision, professionalism, and five-star service. We don't just drive—we elevate.

Your Role

You will be the front line of communication between clients, chauffeurs, and operations. You must manage time-sensitive requests, calmly handle high-end clientele, and coordinate vehicles in real time. This role blends customer care with logistical control.

Responsibilities

Customer Service:

• Answer calls, WhatsApp, texts, and emails promptly with a professional tone
• Assist clients with booking requests, ETA inquiries, changes, and concerns
• Provide polished service aligned with Forbes Travel Guide standards

Dispatch:

• Monitor ongoing jobs via dispatch software (Limo Anywhere or similar)
• Assign trip...