About the Role
Introduction to the job
Application engineer supports ASML product in 3 phases:
High volume manufacturing: sustain installed base machine for on product performance issues
Business development: translate customer requirement into potential business development
New product introduction: new platform insertion in customer R&D / Pilot Fab
Role and responsibilities
Able to understand customer’s needs and clearly describe the issues that customer is facing to internal stakeholders
Act as the owner of customer requests and follow through. (customer interfacing, data collection, 1st hand analysis, etc)
Escalate/Communicate the issues to ASML experts in headquarter when needed without losing the ownership. Drive for progress and containment/solution
Support new product business development include bridging D&E ideas and customer requiremen...
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