Full-time

CRM Technology Launch Manager

Posted by Ford Motor Company • Bangkok, Bangkok, Thailand

📍 Bangkok, Bangkok 🕒 February 25, 2026

About the Role

CRM Strategy to Implementation

  • Understand the overall business strategy and translate it into the technology strategy and delivery roadmap, with specific reference to CRM and the supporting eco-system
  • Responsible for translating required business capabilities into concepts, models, architectures, and solutions 
  • Collaborate with business partners and Product Teams to design cohesive product strategies and develop solutions to support critical business functions and meet CRM product goals
  • Be the functional and subject matter authority for the CRM implementation
  • Accountability for the multi-market CRM implementation spanning the Marketing & Sales portfolios, through coordination with internal & external IT software providers & architecture teams
  • Manage assignments, workload allocation and prioritization through the Agile framework and associated tools like Jira, Workboard, etc. as well as ongoing competency development of the...
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