Responsibilities
Client Strategy & Personalization
Co-develop and drive an annual Client Engagement Calendar, integrating: Local festive moments (Eid, Ramadan, UAE National Day, Diwali, Christmas) Client life chapters: birthdays, engagements, weddings, births, career milestones Cultural celebrations, global product launches, Tiffany Icons campaigns, and Blue Book High Jewelry events Use CRM data and local knowledge to build segmented engagement journeys for VIC, high-potential, retention and reactivation clusters Translate strategy into action through bespoke activations, surprise-and-delight touchpoints, and curated gifting programs Prospecting & Relationship Building
Partner with the sales team to champion the Prospect Plan, supporting daily outreach and new client recruitment Track and support conversion journeys—from first interaction to lasting emotional bond Accompany ...