About the Role
BUSINESS: CIRCOR Industrial
LOCATION: Mumbai
DIRECT REPORTING: Sr. Manager Data Analytics FUNCTIONAL REPORTING: Commercial Excellence
POSITION DETAILS
Position Summary
Position Title: CRM Manager
The primary focus of this role is to drive growth through effective use of CRM systems by developing and executing strategies to manage customer relationships, enhance customer satisfaction with key focus on delivering value to the customers in terms of Commercial Excellence.
Principal Activities (in order of importance) CRM Strategy and Execution:
- Design and implement CRM Strategies to Drive Customer Satisfaction and enhance User experience
- Lead or participate in worldwide, cross-functional teams to address business or systems issues relevant to CRM
System Configuration:
- Configure CRM as per agreed strategy and drive to...
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