About the Role
About Xerox Holdings Corporation
At Xerox, we make work, work! For more than 100 years, Xerox has continually redefined the workplace experience. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients and within our culture. Learn more at and explore our commitment to diversity, inclusion and belonging.
Role Overview
The CRM Key User provides Level 2 global support and administration for Sales Tools including Microsoft Dynamics 365, Salesforce, PRM, and Anaplan. This role partners closely with Sales, IT, and Business teams to ensure data accuracy, system efficiency, and strong user adoption across regions.
Key Responsibilities
- Provide Level 2 support for CRM/PRM tools via email, chat, and phone
- Resolve issues related to Leads, Accounts, Contacts, Opportunities, Quotes, and Fo...
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