CRM EXECUTIVE- SERVICES COORDINATOR
Posted by Divya Placement Consultant • Old Faridabad, Haryana, India
About the Role
We are Looking For
CRm Profile- Back Office / Services CoordinatorGender - Female
Job Location NIT- Sec-24, Faridabad
JOB DESCRIPTION - CRM
Making sure all the leads of the clients after placing orders are met.
Ensuring your existing clients are satisfied through after-sales service.
Always ask them for true feedback.
Servicing the client after receiving the order till the time of collection of payment.
Resolve the queries and questions of all the clients.
Give or support the clients about company services.
Acting as a point of contact for complaints and escalating issues to the concern.
Understand client queries and solve them in any manner.
Serve as a primary point of contact for client complaints
Key skills for Client Relationship Management:
Ability of rigorous followup.
The ability to communicate confidently – both through speaking and w...
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