Crisis Support Worker

DUTIES AND RESPONSIBILITIES

• Work with clients at on-site crisis locations and over the phone
• assist and support individuals with the resolution of emotional and personal crisis's
• complete comprehensive client assessment and service plan (identify needs and goals that are attainable and time-specific) - ensure client is integral in decision-making process
• work with Crisis Primary (Intervention Worker) to support clients in attaining goals
• complete risk assessment and environmental screen upon intake/contact
• carry out functions of psychosocial crisis intervention (supportive counselling and assist in implementing recovery plan)
• provide crisis intervention services through client's preferred environment
• encourage problem-solving, conflict resolution, harm reduction, relapse prevention, medication management, and applicable life skills (cooking, cleaning, accessing community transportation, hygiene, etc.)