credit controller

Duties and Responsibilities Monitor outstanding customer balances and ensure timely collection of payments. Follow up on overdue invoices by telephone, email, or letter within agreed timescales. Negotiate payment plans with customers and set up terms and conditions. Allocate incoming payments and reconcile accounts. Investigate and resolve customer queries relating to invoices or payments. Maintain accurate records of all follow-up activity and client communication. Prepare reports on aging debtors and escalate problem accounts as necessary. Liaise with sales and customer service teams to resolve client disputes. Recommend accounts for legal action or write-off when necessary. Ensure compliance with internal credit policies and procedures. Perform any other duty as may be assigned to you by your supervisor from time to time Requirements Qualifications Minimum B.Com degree in Finance or Accounting Option and Certified Public Accountant CPA (K) ACCA with CIA and CISA certifications At le...