Credit Controller Africa

REPORTS TO: Credit Control Manager MEA region
TITLE: Credit Controller for Africa region
BASE: Cairo, Egypt

Purpose of Position
Supporting the Head of Credit Control, this role will be responsible for reducing debt, handling queries, and working with the team to streamline processes. Leading an evolving credit process and policy will be a key part of this role, as will the management and development of the credit controllers.

Key Responsibilities
• Chasing customers for payment by phone and email
• Handling daily management process to track the cash collection throughout the month, with clear notes
• Maintain customer master data & customer credit checks using the DoA to obtain approval before setting the new customer profile 
• Handling customer queries; making sure they are rooted to the correct department to investigate & resolve
• Ensure customer accounts are reconciled; including...