Full-time

Credit Collector

Posted by Charterhouse • Macquarie Park, New South Wales, Australia

📍 Macquarie Park, New South Wales 🕒 March 01, 2026

About the Role

Job description

Credit Collector | Macquarie Park/WFH | $73k + Super + Bonus 

An established and well-regarded business is seeking an experienced Credit Collector to join their Head Office. Reporting to the Credit Team Leader, this role plays a key part in managing a large ledger and driving strong collection outcomes while maintaining excellent customer relationships.

The role
  • Managing daily outbound collection activity via telephone and email

  • Investigating and resolving customer disputes promptly

  • Accurately updating account records and entering detailed system notes

  • Implementing and managing effective collection strategies

  • Identifying potential issues ahead of month-end and escalating where required

  • Liaising with internal stakeholders

  • Assisting with end-of-month processes, including additional hours where required.
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