Full time

Credit & Collection Representative I-1

Posted by H.B. Fuller • Tres Rios, Cartago Province, Costa Rica

📍 Tres Rios, Cartago Province 🕒 March 01, 2026

About the Role

Primary Responsibilities:


Customer Portfolio Management (70%)

  • Collect past-due accounts receivable and conduct routine follow-up on assigned customers.
  • Monitor A/R aging and escalate delinquency or dispute issues to Sales, Customer Service, Credit Analyst, or Team Leader.
  • Ensure payments align with company working capital targets.
  • Negotiate and communicate credit risk mitigation strategies with Customers or Sales.
  • Address orders on hold due to credit limit or aging issues in coordination with Analysts, Managers, Customer Service, Sales, or Customers.
  • Review credit notes and ensure timely resolution.
  • Follow up on accounts taking unearned discounts.
  • Support Cash & Banks team with payment allocations.
  • Perform customer account setup and maintenance within approval authority, including credit analysis, risk rating, and limit recommendations.

  • Cus...

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