Full-time
CR Customer Care French
Posted by Support Services Group • Heredia (Eurocenter), Costa Rica, Costa Rica
About the Role
Join Our Talent Network for Bilingual Customer Service Roles
Do you speak both French and English fluently? Do you have experience in customer service within a BPO or call center environment? If so, we're looking for you.
We're building a talent pool for upcoming bilingual customer service roles. If you enjoy helping others, solving problems, and working in a dynamic team environment — this is your opportunity to grow your career.
What You'll Do
As a Bilingual Customer Service Representative, you will:
+ Support customers via phone, chat, or email in French and English
+ Provide information about products, services, orders, or account inquiries
+ Troubleshoot and resolve billing issues, technical questions, and customer concerns
+ Record and update customer interactions using CRM platforms
+ Deliver high-quality service with professionalism, empathy, and efficiency
+ Meet performance...
Do you speak both French and English fluently? Do you have experience in customer service within a BPO or call center environment? If so, we're looking for you.
We're building a talent pool for upcoming bilingual customer service roles. If you enjoy helping others, solving problems, and working in a dynamic team environment — this is your opportunity to grow your career.
What You'll Do
As a Bilingual Customer Service Representative, you will:
+ Support customers via phone, chat, or email in French and English
+ Provide information about products, services, orders, or account inquiries
+ Troubleshoot and resolve billing issues, technical questions, and customer concerns
+ Record and update customer interactions using CRM platforms
+ Deliver high-quality service with professionalism, empathy, and efficiency
+ Meet performance...
Ready to Apply?
Submit your application today and take the next step in your career journey with Support Services Group.
Apply Now