About the Role
Job Description
Qualifications
As a Counter/Inside Sales Associate based in Cambridge your essential duties will be to:
- Directly service customers via phone & email on a daily basis.
- Process orders, inquiries & quotations every day.
- Consistently achieve a high level of customer service.
- Confirm stock availability and suggest alternatives as required.
- Make follow-up calls to customers on all quotations.
- Make at least four (4) outbound calls per day to various customers to solicit additional business.
- Assist customers with any inquiries regarding e-commerce.
Qualifications
- A minimum of two years of inside sales or customer service experience.
- Proven ability to communicate effectively and build customer relationships.
- Strong multitasking and time management skills.
- Be computer literate.
- AS400 experience would be...
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