core network engineer

Key Responsibilities

• Provide remote and on-site technical support for customer escalations related to core network systems.
• Deliver professional services including deployment, installation, integration, and network optimization of core network solutions.
• Perform configuration, maintenance, troubleshooting, and performance tuning of core network equipment and applications.
• Support software upgrades, patch implementation, and validation testing activities.
• Conduct proactive technical design reviews to ensure proper planning, resource allocation, and successful customer network implementation.
• Analyze and troubleshoot VoIP signaling and call traces to resolve network and service issues.
• Coordinate with Product Management, R&D, and Support teams to ensure effective resolution of complex technical concerns.
• Work closely with Sales Engineers during pre-sales and post-sales activities to provide technical expertise ...