About the Role
Position Title: Coordinator, Guest Services
Company Name: CMH Heli-Skiing & Summer Adventures
Reports To: Manager, Guest Experience
Location of Work: Banff, Alberta
Job Status: Full-time, Year-Round
FLSA Status: Non-Exempt
Number of Positions: 3
Direct Reports: 0
Date of Last Review: April 2026
Desired Start Date: May 2026
Position Overview
The Guest Services Coordinator plays a key role in delivering an exceptional experience for CMH guests from the moment of booking through to arrival. This position is responsible for maintaining accurate guest records and serving as the primary point of contact for remote lodge teams. Working closely with the Guest Experience Advisor, the role ensures that every detail of a guest's trip is captured, communicated, and executed with accuracy and care.
Essential Duties and Responsibilities
- Confirm guest reservations in...
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