Full-time

Coordinator, City Operations

Posted by Phox Health • mumbai, maharashtra, India

📍 mumbai, maharashtra 🕒 June 23, 2026

About the Role

JD

Location: Mumbai

Experience: 5–8 Years

Industry: Pharma Logistics / Healthcare Supply Chain / Last-Mile Delivery of Medicines.


Key Responsibilities

  • Manage end-to-end city operations for last-mile medicine deliveries.
  • Sourcing and Hiring Deliver Partners
  • Ensure on-time deliveries, route optimization, and efficient fleet utilization.
  • Oversee cold chain operations and compliance for temperature-sensitive medicines.
  • Lead and manage city operations teams, including dispatch, hub, and delivery staff.
  • Build strong relationships with pharmacies and healthcare partners.
  • Handle operational escalations and ensure high customer satisfaction.
  • Monitor hub operations, inventory accuracy, and medicine handling standards.
  • Drive operational efficiency, cost control, and process improvements.
  • Tr...

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