Coordinator, city operations

JD
Location: Mumbai
Experience: 5–8 Years
Industry: Pharma Logistics / Healthcare Supply Chain / Last-Mile Delivery of Medicines.
Key Responsibilities
- Manage end-to-end city operations for last-mile medicine deliveries.
- Sourcing and Hiring Deliver Partners
- Ensure on-time deliveries, route optimization, and efficient fleet utilization.
- Oversee cold chain operations and compliance for temperature-sensitive medicines.
- Lead and manage city operations teams, including dispatch, hub, and delivery staff.
- Build strong relationships with pharmacies and healthcare partners.
- Handle operational escalations and ensure high customer satisfaction.
- Monitor hub operations, inventory accuracy, and medicine handling standards.
- Drive operational efficiency, cost control, and process improvements.
- Track key performance metrics and prepare operational reports.
Qualifications & Experience
- Bachelor's degree in Logistics, Supply Chain, Busin...