About the Role
Contracts & Customer Support Manager
Toronto, ON, Canada
Hologic Job Description
Job title: Manager, Commercial Contracting & Customer Support
Department: COMMERCIAL OPERATIONS
Business Unit: CORPORATE
Reports to: Manager, Contract Performance & Sales Support
Location: Canada
Role Overview:
+ Lead and build a high performing team
+ Lead training and development of team members
+ Oversee and support day-to-day activities of the Commercial Contracting and Customer Support Teams
+ Manage Team KPIs and drive operational excellence
+ Manage and maintain departmental SOPs and documents
+ Strengthen and maintain strategic partnerships with internal departments
+ Demonstrate leadership behavior and company values
Toronto, ON, Canada
Hologic Job Description
Job title: Manager, Commercial Contracting & Customer Support
Department: COMMERCIAL OPERATIONS
Business Unit: CORPORATE
Reports to: Manager, Contract Performance & Sales Support
Location: Canada
Role Overview:
+ Lead and build a high performing team
+ Lead training and development of team members
+ Oversee and support day-to-day activities of the Commercial Contracting and Customer Support Teams
+ Manage Team KPIs and drive operational excellence
+ Manage and maintain departmental SOPs and documents
+ Strengthen and maintain strategic partnerships with internal departments
+ Demonstrate leadership behavior and company values
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