Contract Customer Service Role in Markham

Explore a Customer Service Representative position at BGIS Sustainable Cleaning Solutions in Markham, Ontario, on a six-month contract. Drive client satisfaction and help promote sustainable cleaning solutions through exceptional service.
In this contract role, you will engage with customers, ensuring their needs are met through prompt and accurate responses. Your ability to manage relationships and resolve issues proactively will be key to exceeding client expectations. You will play an essential role in fostering a positive customer experience.
Key Responsibilities:
• Serve as the primary contact for customer communication
• Address client concerns and provide effective solutions
• Maintain detailed records of customer interactions
• Prepare service reports by collecting client data
• Collaborate with team members to improve service delivery
Requirements:
• Bilingual capabilities in English and French are mandatory
• Previous customer service or sales ex...