About the Role
Why Join Us
What You'll Be Doing
Support the Account Manager in meeting key performance indicators across client accounts. Handle inbound calls from customers and clients relating to maintenance queries, delivering a high standard of customer service and managing escalations where required. Respond to customer and client enquiries and new job requests via email. Accurately record job requirements and priorities on in-house systems and client portals. Book, schedule, and c...
We’re looking for a Contract Coordinator to join us on a permanent basis at our Cirencester site.
In this role, you will be responsible for consistently delivering against client service expectations, building strong relationships by liaising with both internal teams and external stakeholders, and supporting the Account Manager in ensuring the successful delivery of all client contract requirements.
What You'll Be Doing
Key Accountabilities:
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