About the Role
Title: L1 Search Evaluator/Content Moderator
Location: Mexico City/Monterrey/Guadalajara (Onsite)
Hire type: Fulltime
Job Description:
Role Overview: L1 Search Evaluators are the frontline specialists responsible for assessing search quality and investigating user feedback to improve Client’s algorithms and search products.
Key Responsibilities:
● Search Quality Assessment: Review and categorize bad cases to help search products and algorithms improve.
● User Feedback Investigation: Analyze user search requirements through data and direct feedback.
● Optimization & Risk: Provide suggestions for search result improvements and identify potential trust and safety risks.
● Policy Application: Read and apply 20-page long policies to daily evaluation tasks. Required Qualifications:
● Experience: 1+ years o...
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