Contact Centre Team Leader
Posted by Community Housing Ltd • Mudgeeraba, Queensland, Australia
About the Role
Contact Centre Team Leader
- Support & mentor a Contact Centre team delivering great customer service
- Handle customer enquiries & complaints with professionalism and care
- Enjoy flexibility, wellbeing support and meaningful work
The Role
Are you an experienced contact centre representative ready to take the next step? Do you enjoy helping your colleagues, solving complex problems, and ensuring customers receive the best service?
We are seeking a Contact Centre Team Leader to provide guidance and support to the team, act as a point of escalation for challenging enquiries, and help maintain our high standard of customer service. You will work closely with the Contact Centre Manager and team members to monitor performance, support training needs, and contribute to a positive, collaborative workplace culture.
What y...
Ready to Apply?
Submit your application today and take the next step in your career journey with Community Housing Ltd.
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