Full-time

Contact Centre Representative

Posted by Hays • malaysia, malaysia, Malaysia

📍 malaysia, malaysia 🕒 February 19, 2026

About the Role

Contact Centre Representative

A Customer Service Representative job opportunity with a bank.

Your new company

My client is one of world's largest banks and they are looking for Customer Service Representative to be part of the team.

Your new role

  • Our Contact Centre Sales and Service Representatives play a critical role in our organization, acting as the primary point of contact for our customers.

  • As a Customer Service Representative, you will be responsible for delivering exceptional service by assisting customers with their questions, concerns, and requests.

  • This includes resolving issues efficiently, providing accurate product information and ensuring positive overall experience.

  • Your ability to listen and understand customer needs will be key in ensuring customer satisfaction and support with revenue generation via Sales through Service.

  • What ...

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