Full-time

Contact Center Tech Engineer – Platform Optimization

Posted by Johnson Controls • Mexico, Ciudad de México, Mexico

📍 Mexico, Ciudad de México 🕒 March 01, 2026

About the Role

A global leader in smart building solutions is seeking a Technical Engineer for its Contact Center operations in Mexico City. This role plays a crucial part in supporting and optimizing technologies that enhance customer experiences. Candidates should have a Bachelor's degree in relevant fields and at least 3 years of experience in technical support or systems engineering. The ideal candidate will be familiar with leading contact center platforms and possess a customer-centric mindset. Join us to contribute to innovative projects and enjoy comprehensive benefits and professional growth.
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