Full-time

Contact Center Operations Lead — Coach, Optimize & Drive Performance

Posted by TP • Pasig, Metro Manila, Philippines

📍 Pasig, Metro Manila 🕒 March 03, 2026

About the Role

A leading customer service provider is looking for an Operations Supervisor to oversee a high-performing team in Pasig, Philippines. This full-time position involves managing customer service reps, analyzing performance metrics, and ensuring compliance with client requirements. The ideal candidate will have 1-2 years of supervisory experience in a contact center, strong people management skills, and a problem-solving mindset. Join us to foster a motivating and productive team environment.
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